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What
does the ISDN package from Brain include?
The ISDN package from Brain contains the username and a password
that the user needs in order to connect to the internet at a
maximum of 128Kbps speed, depending upon the package purchased. |
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Who
will provide the equipment required to use an ISDN package?
The equipment required to use and ISDN package includes an ISDN
line and an ISDN modem both provided by PTCL.
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What
is the maximum bandwidth I can get on ISDN?
An
ISDN line can support up to a maximum of 128Kbps CIR bandwidth.
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How can I know if ISDN is available in
my area?
You can call PTCL Value Added Services (VAS) on 111-20-20-20
to inquire about the availability of ISDN line in your area.
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I
already have a telephone line in my premises; can I use an ISDN
package on my ordinary telephone line?
No. In order to use ISDN services, you must have a digital phone
line subscribed from PTCL along with the ISDN modem.
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What
is the difference between regular dialup and ISDN?
A regular dialup operates on your regular phone line
with a simple modem. ISDN is quiet similar to regular dialup
when seen from the end user point of view except that it requires
an enhanced telephone line known as ISDN line and also an enhanced
modem known as an ISDN modem that is used to connect to the
internet at a higher speed. A simple dialup supports a maximum
of 44Kbps and also the bandwidth is not consistent. You experience
a non consistent service in case of regular dialup connection.
ISDN on the other hand provides a dedicated CIR bandwidth and
this bandwidth is consistent throughout the session. In ISDN,
64Kbps means you always get 64Kbps bandwidth whereas in regular
dialup connections, the speed may vary according to conditions.
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What
are the access numbers that are used to connect to Brain?
You can use any of the following numbers to connect
to Brain ISDN:
13145678
13108888
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How
can I check at what rate I’m transmitting and receiving
data from Brain?
You can download tools from the internet that are used to monitor
the traffic following through your network card. Examples include:
DU Meter
Net Medic
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Why
am I being continuously disconnected from Brain?
Disconnection occurs in case the following issues are encountered:
1. Your line voltage is less than what is required
for the ISDN line to operate normally. Normally, an ISDN line
carries signals at 96Volts. If the voltage in your ISDN line
is below this limit, the connection between your modem and the
ISP breaks continuously. Have your line checked by the local
area lineman to confirm that your line is carrying the signals
at this voltage.
2. Your ISDN line may be receiving interference
from other electrical line that pass along with your ISDN line.
Have your line checked by local lineman to resolve this problem.
3. You may have set the maximum speed of your
modem more than the limit of your ISDN line. In Pakistan, the
PTCL lines carry signals at a maximum of 57600bps. Set your
modem speed to 57600bps.
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Is
there a limit for downloading and uploading data for the connection
I get from Brain?
Yes. You can download a maximum of MB data using our ordinary
ISDN Corporate packages. If you require a package without this
restriction, you can call us on 042-210CORP.
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I’m
having problems in sending/receiving emails from my Outlook
when using Brain.
In order to send mails using your outlook, you must set “smtp.brain.net.pk”
as your outgoing mail server. Your incoming mail server will
be according to the email server you use for your emails. The
address of Brain’s incoming mail server, incase you’re
using Brain’s mail account will be “brain.net.pk”.
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What
is Brain MAN?
Brain Metropolitan Area Network is a very high performance and
reliable service that involves optical fiber backbone connectivity
with the internet. Brain MAN outruns all other broadband solutions
available in the market with its performance. It involves a
direct connectivity from your LAN card to our switch that is
placed directed in the plaza your office is located in. That
switch is directly connected through an optical fiber cable
with our head office. This provides extremely reliable connectivity
with the internet and requires a simple LAN card to have access
to the internet.
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Where
can I get Brain MAN service?
Currently we have our clients running in the
following business plazas:
Siddiq Trade Center, Main Boulevard, Gulberg
City Tower, Main Boulevard, Gulberg
Ejaz Canter, Main Boulevard, Gulberg
ulberg Center, Main Boulevard, Gulberg
Hafeez Center, Main Boulevard, Gulberg
EPOCH Heights, Main Boulevard, Gulberg
Leeds Center, Main Boulevard, Gulberg
Lahore Center, Main Boulevard, Gulberg
EDEN Tower, Main Boulevard, Gulberg
EDEN Heighth, Jail Road
EFU Building, Jail Road
Land Marck Plaza, Jail Road
Al-Hafiz Tower, MM Alam Road
Abrar Business Center, Wahdat Road
Abu-Bakar Block New Garden Town
A & B Block, New Muslim Town
Sheikh Zayed Medical Complex & Residence
Masood Hospital, Feroz-Pur Road
Punjab Institute of Cardiology
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Why
do I need to use Brain MAN service?
You just need a simple PC with a LAN card to have our Brain
MAN service operational in your office. Our Ethernet cable is
directly terminated in the LAN card of your PC and after configuring
a few simple IP settings in your LAN card, you are ready to
experience ultra high performance internet connectivity on your
PC.
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What
do Brain MAN installation charges cover?
Brain MAN installation charges covers:
1. Deploying an Ethernet cable from our switch to your premises.
2. Installing a LAN card in your PC.
3. Configuring your PC to experience smooth and steady performance
of the internet.
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What
is the maximum bandwidth I can get on Brain MAN service?
Brain MAN can provide anything from 64Kbps (Shared/CIR) to 2
Mbps (CIR). Just go to products and select MAN to see the list
of package being offered.
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My
location is within a few kilometers of your POP. What cost do
I have to pay to avail this service in my office?
In order to check the feasibility of providing our services
to your office, we should conduct a survey of the site where
your office is located. For this you have to send us a formal
proposal to have a survey conducted of your site. After that
we can provide you the costing of the project and you can decide
whether to go through with the project or not.
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What
is the performance of Brain MAN when compared to DSL and other
broadband services available elsewhere?
Brain MAN bypasses all local exchanges of PTCL and hence provides
best possible solution for high performance internet connectivity.
Furthermore, you don’t have to invest heavily for the
equipment that is used for other services like DSL. All you
need is a simple LAN card installed in your PC to have access
to the internet at ultra high speed.
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I’m
already using ISDN, why should I switch to Brain MAN?
Brain MAN is more reliable than ISDN and can provide more than
128Kbps connectivity over Ethernet. It is also cost efficient
as compared to ISDN since it does not require any telephone
line and hence you don’t have to pay the call charges
and the line rent to PTCL. Brain MAN does have zero line rent
and you are simply charged the amount of your monthly package
or according to the bandwidth used in case you have purchased
a volume based package.
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I’m
satisfied with the performance of my DSL, why should I switch
to Brain MAN?
Brain MAN is far more reliable than DSL since it bypasses the
PTCL exchanges and unreliable copper wires. With Brain MAN you
are connected directly to Brain core optical fiber network which
is then directly connected to the internet. It decreases the
number of hops between your office and Brain hence providing
better and more reliable services as compared to any other service
that is being offered elsewhere.
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What
is the difference between shared and CIR packages?
In shared package, your browsing speed may vary depending
upon the number of users using the internet at a specific
time. Committed Information Rate (CIR) packages means that
you will always get the committed data transfer rate. For
example, your 64K shared package will not download data at
exactly 64K all the time. The speed may be less than 64K at
any specific download time whereas in CIR you will get 64K
every time you download any data from the internet at any
time.
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Is
there any restriction on downloading data when using a shared
package?
Shared packages are designed to ease the users in their common
working that involves the use of internet like sending and receiving
emails. Light browsing, small downloads etc. In shared packages
you cannot download heavy data from the internet. If your work
requires you to download heavy data from the internet you have
to have a CIR package purchased from Brain.
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